·	Our clients come first at all times.  We respect them and value their dignity

·	We are committed to enhancing the quality of life of people affected by their own or others use of drugs and alcohol

·	We remain open to new approaches which may assist in our search for continuous improvement in the quality of services

·	We recognise and value the contribution of all staff (paid and unpaid) and are committed to the development of the individual within the organisation

·	We seek open, understanding relationships between all staff, paid and unpaid

·	We are committed to effective working with other agencies for the benefit of clients, within the boundaries of our confidentiality policy